How Big Data is becoming a game changer for Facilities Management


Big Data and Analytics are becoming crucial for Facilities Management and Engineering transformation. The ability to set up an intelligent network of devices and databases provides greater visibility into asset features, performances, and trends than ever before, enhancing stakeholder decision-making. Future is promising more investments by FM organizations into Big Data as and when new and sophisticated technologies emerge.
Making superior business decisions using Big Data techniques boosts earnings and speed expansion. Here is where the advantages of digital data sources over conventional data sources become clear: in the consolidation and understanding of client behaviour. FM clients anticipate receiving state-of-the-art data analytics that will provide timely and reliable service. Customers also expect that their chosen service provider will use the data to get a deeper knowledge of their needs and preferences and offer consistent service across all their preferred channels of interaction. Data analytics has several uses and may help clarify what results in an FM service provider and their client's needs.


The digital revolution is changing the FM industry through the amount of data being processed in multi-platform devices and databases. In the first half of 2022, we analyzed 214,524 maintenance data sets gathered across 80,000 locations under 752 Buildings across UAE. This helped us to:
  1. Stay competitive in the FM business market
  2. Reduce overall business risks/better visibility
  3. Drive the vision of our customers to capitalize on equipment and assets performance data
  4. Improve customer-centric services 
Data gathered may help us make better decisions. Information may be transformed into useful knowledge via careful study and analysis for:

The prediction of impending equipment maintenance

The deployment of a relevant prediction to repair assets may be aided by data analytics. To do this, a facility's systems should work together. These technologies improve interoperability, allowing information to be more freely integrated across various building sections and used to predict critical assets requirements including future operational costs and forward-maintenance of the equipment.

Consider the use of demand response and light-level sensors.

LED streetlights equipped with data-gathering sensors have replaced incandescent bulbs. Utility companies may use the collected information to investigate system faults in-depth and find cost-effective methods of improving energy efficiency.
Facilities may use a benchmarking tool to compare their energy usage trends and trash levels.
Through the analysis of collected data, facilities may also improve their performance. Managers might think of ways to save costs and boost productivity by contrasting the output of various facilities.

Controlling the operation of structures

By making relevant data easily accessible and accurate, Big Data has the potential to release substantial value. Because electricity and energy consumption are not uniform, facilities equipped with smart sensors or smart meters can quickly and easily access data and spit out solutions that permit facilities and customers to move any unnecessary electricity or energy consumption to off-peak hours.
In addition to reducing operational costs, facilities may use Big Data to enhance their structures' efficiency. The most recent information and data are available in building management systems (BMS) that are implemented at different locations and relied on by facility managers. Facilities now have real-time visibility to analyse the Big Data generated by smart sensors.


Our FM Operations are now focused on Big Data and Analytics to provide automated asset monitoring and maintenance opportunities to increase equipment uptime.
At present, Big Data is at an emerging state in Khansaheb FM, which includes multisets of data from:
  • Computer-Aided Facilities Management (CAFM)
  • Building Management System (BMS)
  • Building Information Modelling (BIM)
  • Inter-Vehicle Monitoring System (IVMS) 
  • Enterprise Resources Program (ERP)
  • Microsoft Dynamics
  • Business Intelligence Suite
  • Mobility Solutions
  • Client Systems Integration


Most FM organizations are facing significant challenges in getting their hands on structured data as most of the data is either unstructured or semi-structured, which makes it challenging to get to a stage where the decisions and enhancements are made based on verified structured data. Emphasis needs to be put on getting the basics right, i.e., getting consistent, accurate, and complete data from facility/asset.
The complexity of building systems necessitates regular upkeep. The following are some of the most significant obstacles faced by facility and energy managers:
  • Bad energy measurement techniques
  • Differences in structure
  • insufficient energy management systems
  • A lack of insight into how things are doing
Because datasets readily highlight present operational complexity and drive enhanced decision-making, Big Data may rescue many facilities from such fallouts, even though they have a detrimental influence on operational efficiency.
 Some of the other challenges that are faced include:
·       Analytics talent gap
·       Legacy system issues
·       Funding



Big data is rapidly developing in both size and importance. Complexity in the market will affect the Big Data landscape. Facilities may benefit from a deeper understanding of their operations by analysing past data and using today's tools to make more informed, effective data-driven choices.

Khansaheb FM Collaborates with Provis to Rollout ‘Less Plastic, More Water’ Initiative September 13, 2022

Khansaheb FM (KFM), a renowned Dubai-based facilities management company, has partnered with the leading real estate services firm Provis to organise a ‘green’ event called ‘Drink More Water, Use Less Plastic’. The event aimed to shed light on the negative environmental impact of excessive consumption of single-use plastic water bottles and the importance of staying hydrated.
Attended by the management teams of both Provis and KFM, the ‘Drink More Water, Use Less Plastic’ initiative and event highlighted the importance of sustainable business practices, and the environmental protection measures that companies can take to lead by example. Reusable metal water bottles were also given to attendees in an effort to encourage the adoption of a plastic-free lifestyle.
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Khansaheb FM helps CMC Hospital in Dubai to gain JCI accreditation August 23, 2022

Khansaheb FM Plays Vital Role in CMC Hospital Gaining the Coveted JCI Accreditation

Speaking on the collaboration John-Aziz Maalouf, Director of Facility and Clinical Engineering, Clemenceau Medical Center - Dubai, said, Khansaheb FM was instrumental and vital in the endeavor of working for and achieving CMC Dubai’s first JCI accreditation and passing with flying colors as a new hospital.

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Khansaheb Facilities Management introduces VR into HSE training August 23, 2022

Khansaheb Facilities Management have rolled out Virtual Reality Health and Safety training which is yet another innovative initiative to further improve training within our organisation.

Virtual reality is well suited to health and safety training, with academic research demonstrating increased retention of critical safety knowledge when learned through VR. Increased knowledge retention in turn has a significant impact on workplace safety.

The health and safety of our employees, customers, and the public remain our number one priority and we are working diligently to maintain safe workplaces.

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Two awards for Khansaheb FM at FM Awards 2022 August 23, 2022

The winners and highly commended for the 15th edition of the Facilities Management Middle East Awards were revealed on 16 June 2022.

The awards, which was held in Dubai, at the Le Meridien Dubai Hotel and Conference Centre, Al Garhoud, celebrated its 15th anniversary.

Khansaheb FM picked up two 'Highly Commended' trophies at the FM Middle East Awards 2022.

Health and Safety Initiative of the Year
Highly Commended: KFM K-Care Program

Sustainability Initiative of the Year
Highly Commended: The Paperless Project

Congratulations to all the winners and nominees.

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