Retail Sector
Nationwide Store Portfolio
Overview
KFM delivers Hard FM services across nationwide portfolio of retail outlets and facilities, comprising over 700 stores across UAE.
Scope includes electrical and HVAC system maintenance in high-traffic retail environments. Operations are aligned with retail business hours and tailored to minimise disruption to daily operations.
Geographical Coverage
Abu Dhabi and Al Ain: 263 stores
Dubai and Northern Emirates: 465 stores
Western Region: 1 store
Services
- MEP Maintenance
- Specialist MEP Systems (BMS Monitoring & Operations)
- Mandatory Testing & Certification
- Preventive & Reactive Maintenance
- Furniture, Fabric, and Auxiliary Repairs
Key Facts
- Over 275,000 m² total built-up area
- 3.5 years and 500,000 manhours accident-free
- 24/7/365 mobile reactive teams
- 700 stores across the UAE
- Maintenance carried out during non-operational hours
- Integration with client CAFM (FSI Concept Evolution)
- Use of mobile CAFM app for paperless task management
FAQ
FAQ
1. What FM services does Khansaheb FM provide to retail buildings?
End-to-end FM for malls and shopping centres, including MEP maintenance, cleaning, waste management, and energy optimization.
2. How is a safe and comfortable environment for shoppers ensured?
We maintain optimal air quality, temperature, and cleanliness while ensuring systems operate efficiently for a pleasant experience.
3. Does Khansaheb FM handle HVAC, plumbing, lighting, and escalator systems?
Yes. Technical teams manage all core building systems for uninterrupted retail operations.
4. How is preventive maintenance managed in malls and shopping centres?
We implement maintenance schedules to prevent downtime and extend asset lifespan.
5. Are cleaning, waste management, and janitorial services provided?
Yes. High hygiene standards across common areas, food courts, and washrooms using eco-friendly products.
6. How does Khansaheb FM respond to emergency incidents?
Our helpdesk coordinates rapid-response teams to handle breakdowns, leaks, or power failures promptly.
7. Are energy optimisation and sustainability solutions available?
Yes. We deliver system optimization and performance monitoring to improve efficiency.
8. How does Khansaheb FM coordinate with retail tenants and operations?
Maintenance is aligned with tenant schedules to minimize disruption and maintain operational flow.
9. Can services scale across multiple retail outlets?
Yes. Centralized management enables scalable solutions for multi-site retail groups.
10. What is the process to engage Khansaheb FM’s services?
Contact our BD team for a site assessment and customized FM proposal. or email us: info.fm@khansaheb.com